Feedback and Areas of Interest for This Week in Loyalty, State of the Industry, and Loyalty Management

I wanted to thank all of you for your recent suggestions regarding the 2009 Loyalty Expo, input for the 2009 Engagement Expo (www.engagementexpo.com), and how we can improve the Association and our media publications. We have listened and will incorporate much of your feedback.

Since we are market focused / member driven “voice of the customer” focused entity, we want to make sure all of the topics that we are bringing to you are relevant, timely and engaging, and to that end, we would love your feedback.

If there are areas of concern that you have an interest in, areas of opportunity that you would like us to focus on, or questions that you need an answer to, we want to address them. We have an active membership of sponsors that focus on the loyalty/reward/engagement marketing arena and we want to continue to evolve Loyalty 360 to meet your needs. What are your challenges, what do you need answered, how can we help?

Over the next couple of weeks, we will be updating our website with new functionality, ease of access, and more content to provide value to our growing member base and answer the questions that we continue to hear. We will be announcing our webinar series, as well as a slate of amazing talent for “This Week in Loyalty,” all of this will be accessible via a soon to be rolled out on line calendar. Our goal of becoming a neutral, market driven clearing house for loyalty, reward, and engagement marketing content requires your input.

We look forward to hearing back from you. Please feel free to email me or call me with any questions or input you may have.

Regards,
Mark Johnson
markjohnson@loyaltyexpo.com
President and CEO
513-290-5147